Unleashing Digital Customer Experience 2016

November 24 & 25

Movenpick Hotel, Amsterdam

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Welcome to the 2nd edition of Unleashing  Digital Customer Experience Excellence!


The summit’s format is structured to maximise learning and networking with a time efficient two- day interactive and diverse knowledge-sharing format to provide a collaborative delegate and speaker sharing opportunity. It aims to be both fun and informative – to provide the maximum networking so that presenters and attendees are given equal chance to contribute. There will be panel discussions, interviews, speed sessions, case studies and networking sessions throughout the program to enhance the learning and ability to make personal contacts throughout.

Speakers of Unleashing Digital Customer Experience Amsterdam 2016

Jeroen van de Ven

Head of Social Media
ABN AMRO
Netherlands

Noel Verschaeren

E-Business UX Expert
Bugaboo
Netherlands

Martin Kurze

Director Research & Innovation
Deutsche Telekom
Germany

Lanre Ibitoye

Director, Head of Digital Experience
TEVA
Netherlands

Neil Taylor

Creative Partner
The Writer
United Kingdom

Dylan Evans

Senior Design Lead for Digital User Experience
Philips,Netherlands

Martijn Pronk

Head of Digital & Publishing
Rijksmuseum
Netherlands

Christophe Vergult

Managing Partner
Insights Consulting
Belgium

Hristo Borisov

Director, Product Management
Progress
Bulgaria

Lucas Hulsebos

Managing Partner & Co-Owner
DVJ Insights
Netherlands

Kamini Aisola

Head of Amazon Web Services- Benelux
Amazon
Netherlands

Ute Haupte

Director Insight Management
TUI Group
Germany

Maartje Wakker

Manager Digital Analytics
Adidas Group
Netherlands

Danja Lekkerkerk

Marketing Manager
D-Reizen
Netherlands

Irina Popova

Channel Data Manager and ED employment Lead
Seagate
Netherlands

Theodoros Papadopoulos

Head of User Experience, Group Digital Banking
Eurobank, Greece

Rutger Van Bergen

Technical Director
Icemobile
Netherlands

Catherine Berière

Global Strategic Insight Manager
Nestlé - ALUMNI
Switzerland

Carl Lyon

Managing Director
The Qoe
United Kingdom

Saad Sohail

Global Digital Marketing Managerl
DHL Express
Germany

Past Speakers

Jacob Hall

Wells Fargo

John van Pijkeren

HEINEKEN

Richard Black

Pepsico

Lindsy Szilvasi

Google

Denise Fletcher

Xerox

Meredith Baratz

United Healthcare

Aleksandro Grabulov

Philips

Bob van der Beek

adidas Group

Marc Tollens

KLM

Bryce Barrand

Marriott

Nathalie Oestmann

American Express

Graham Cross

Unilever

Paul DiPaola

AIG

Susan Wegner

Deutsche Telekom

Erin Satterwhite

Bayer Healthcare

Ajay Kapoor

Procter & Gamble

Barbara Sosnowski

Pfizer

Kip Compton

Cisco

Alex Goryachev

Cisco

Lucia Waldner

Credit Suisse

Christian Saclier

Nestle

Gadi Ben-Yehuda

IBM

Robert Schmeltzer

BASF

Heidi Hattendorf

Motorola Solutions

Andrew Ouderkirk

3M

Carlos Condé

Amazon Web Services

Bal Bansal

Coca Cola

Gayatri Patel

eBay Inc

Eric Brun

Hyatt

Jarl Springer

Huawei

Ahi Gvirtsman

Hewlett Packard

Moises Norena

Whirlpool

Johan Rook

Oracle

Roy Ramon

Intel

Kevin Mayer

Walt Disney

Maartje Wakker

Manager Digital Analytics
Adidas Group
Netherlands

Gallery

Testimonials

Staples
Head of Customer Planning Europe
Unleashing Customer Experience Excellence, Amsterdam, 2014

Huawei
Director & Head of Professional Services
Unleashing Customer Experience Excellence Summit, Amsterdam 2014

Philips
Senior manager
Unleashing Customer Experience Excellence, Amsterdam, 2014

LogMeIn
Enterise Account Director, EMEA
Unleashing Customer Experience Excellence Summit, Amsterdam 2014

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